User Guides

Buying Tickets - Joint Members

A note on this site’s terminology: if you are a patron, you are not necessarily a member (you have just previously registered with the site). If you are a member, you already have an active patron account.

  • Select the film and performance you want, click BOOK NOW
  • PURCHASE SCREEN: choose the number and type of tickets you want and ADD TO ORDER
    This is NOT where you apply your membership discounts
  • MY ORDER: check and if correct click CONTINUE
  • MY ACCOUNT: log in if you haven’t already, using the email address you registered with
  • MY SETTINGS: check details, edit if necessary, and if correct click CONTINUE
    1. Members in the Group: both your names appear here.
    2. Details of [your name]’s membership: if you have an active membership details will be shown here
    3. Assign all tickets listed using the radio buttons
    4. APPLY MEMBERSHIP DISCOUNTS click this button before you CONTINUE
  • PAYMENT: 1. check order details, 2. read the terms and conditions before you agree to them, 3. fill out payment details, 4. click CONFIRM AND PAY

Can’t apply membership discounts? Check your membership is still active on ‘My Membership’ page. If it is, please email

Avoid unnecessary queues! Bring a print out of your confirmation email and simply show it on the door or at the Box Office window.